1. Purpose
This Acceptable Use Policy (“AUP”) describes conduct that is prohibited on orearesearch.com and any related services (the “Site”). It supplements - but does not replace - our Terms of Service, and any violation is a material breach of those Terms.
2. Prohibited Conduct
You agree that you will not, and will not attempt to:
Access and automation
- use any automated means - bot, crawler, scraper, headless browser, scripted agent, AI agent, or similar - to access, query, or retrieve content from the Site, except for well-behaved public search-engine indexers operating within the rules of our robots.txt;
- reverse-engineer, decompile, or attempt to derive the source code of any part of the Site or any software we make available;
- bypass, disable, interfere with, or circumvent any access controls, rate limits, bot-detection systems, CAPTCHAs, or security features;
- probe, scan, or test the vulnerability of the Site or any associated system without our prior written authorization;
- copy, download, mirror, or systematically extract data (including pricing, product listings, images, COAs, or reviews) for any purpose other than a single personal copy for your own research evaluation;
- use the Site as the source for training any machine-learning, AI, or generative model without our prior written consent;
- impose an unreasonable or disproportionately large load on our infrastructure.
Account and payment abuse
- create more than one account for yourself, share an account with another person, or use another person's account without permission;
- register with false, inaccurate, or misleading information - including false researcher affiliation (see Terms of Service, Section 9);
- initiate a payment dispute or recall without first contacting us in good faith and giving us a reasonable opportunity to resolve the issue, or initiate a dispute for any reason contrary to our Return & Refund Policy;
- use stolen, unauthorized, or mismatched payment methods;
- use any promotional code, referral program, or affiliate program in a manner inconsistent with its stated rules.
Content and harassment
- submit any content (reviews, comments, messages) that is unlawful, threatening, abusive, harassing, defamatory, obscene, hateful, or invasive of another's privacy;
- impersonate another person or misrepresent your affiliation with any person or entity;
- make any therapeutic, medical, diagnostic, or efficacy claim about any Product - including in reviews, comments, social-media posts referencing the Site, or customer-service communications;
- harass our staff, make threats, or engage in abusive communications with our support team.
Interference and illegality
- introduce viruses, worms, malware, or any other malicious code to the Site;
- attempt to gain unauthorized access to any account, system, network, or data;
- use the Site in violation of any applicable law, regulation, or the rights of any third party;
- use the Site to engage in fraud, money laundering, sanctions evasion, or any other illegal activity.
3. Remedies For Violations
Violation of this AUP is a material breach of our Terms of Service. We reserve the right, at our sole discretion and without notice, to:
- remove, restrict, or edit offending content;
- suspend or permanently terminate your account;
- cancel any pending order and refuse any future order;
- ban your payment method, shipping address, IP address range, and any other identifier reasonably associated with the violation;
- pursue any civil remedy available to us, including injunctive relief, damages, and recovery of our costs and attorneys' fees;
- cooperate with, or refer the matter to, law enforcement.
4. Reporting Abuse
If you observe conduct on the Site that appears to violate this AUP, please report it to info@orearesearch.com or through our contact page. Please include as much detail as possible, including URLs, timestamps, and usernames where relevant.
